Certificate in Retail Sales and Management

Because retail is so lucrative, an increasing number of professionals are choosing to work in this field. The Retail Management program is intended to produce professionals who have a solid understanding of modern retailing as well as the skills required for a career in retailing.

Retail Management entails not only the management of retail outlets, but also the management of the brand image,  directly interacting with customers, the continuous building of customer relationships, sales management, keeping track of orders at the retail outlet, managing the merchandise,  and the stocks/inventory are overseen and ordered regularly.

The course would also provide students with a general introduction to retail business management, ranging from training, the fast-paced cadence of daily goal-setting, and performance appraisal to the seasonality and other differences in marketplaces.

This program is intended for retail sales officers, sales supervisors personnel as well as those interested in becoming retail sales managers. Students gain in-depth knowledge of

• Retail and service management,

• Retail marketing overview;

• Merchandising; pricing and distribution;

• Promotion including communications, retail marketing,

• Retail store location strategy,

• Store layout, store design, and

• Customer services

For a complete guide, students are advised to download the course brochures here.

However, if you have any further questions that are not addressed here, you visit the Contact Us page.